Public services don’t need to be transactional. Let’s not be afraid to talk about adding ‘love’ to the typical public service relationship, says Dr. Jennifer Sinclair in Australia.
The nature of the problems the welfare state is trying to solve have changed. That’s why we need to build a 21st century welfare state that puts people and relationships at its heart.
Devolution must not be used to reproduce Whitehall in miniature around the UK. Rick Muir of IPPR considers how we can do things differently for public services.
Working intensively with people leaves you both exhausted and wound up at the end of the day, even in the best of circumstances. The people working this way need support, including those in the JobCentre.
By Jessica Hughes, Head of Marketing and Facilitator for Backr
“We’re winding down for December.” I seem to be hearing this phrase a lot at the moment. And whilst it’s understandable, as many of us do tend to wind down our work around the festive period, this isn’t necessarily a luxury extended to those who work on the frontline of services. Regardless of what time of year it is, life goes on for the people we’re helping. Continue reading All Wound Up
Across MacIntyre we use the slogan ‘It ain’t what you do, it’s the way that you do it’, to sum up our way of working. Social care is all about relationships. Continue reading Great Interactions in Social Care: Nature plus Nurture
Whatever book I’m reading or TV programme I’ve been watching I can’t help but see themes and links with our work at Bromford. When I read this recent Relational Welfare blog post I was pleased to see that I’m not alone.
I was listening to astronaut Chris Hadfield talking on a TED podcast about fear. It struck me that he was talking about what we might call ‘external fear’. Continue reading A light that never goes out