Tag Archives: public service reform

Looking to the future of public services

After the drama of the Labour leadership contest, Early Action advocate David Robinson asks: is the choice between ‘big vision’ and ‘broad appeal’ a false dilemma? Here are four principles for a strong, relational welfare state that might achieve both… Continue reading Looking to the future of public services

Relationships are at the heart of early intervention

Relationships have the power to change lives. We know trust and empathy are the key to success for early interventions. There is now a strong case that public services must change to be more ‘relationship enabling’ – so what does that look like? 

Continue reading Relationships are at the heart of early intervention

Is our politics ready for relational welfare?

The concept of relational welfare, pioneered by the innovative work of Participle, has been gathering political support in recent weeks. The Labour leader Ed Miliband said in his Hugo Young lecture that ‘the challenges facing public services are just too complex to deliver in an old-fashioned, top down way without the active engagement of the patient, the pupil or the parent’. Continue reading Is our politics ready for relational welfare?

The contributory principle- and why it needs re-imagining

Too often we see people’s contributions to public services as part of a straightforward transaction between the state and citizen, when it could be so much more. Hilary Cottom explores how we can create services that build relationships. 

This week in his Hugo Young lecture Ed Miliband talked about the importance of citizen’s “contribution” to public services. It’s a constant theme, the need for a contributory principle within our public services.

It’s a theme that makes me very uneasy. Continue reading The contributory principle- and why it needs re-imagining