Tag Archives: frontline workers

Putting ourselves on notice

What would support a better culture of care in our services? Something as small as noticing what we do right might make a bigger impact than you think.

By Hilary Cottam, Founder and CEO of Participle. 

I’ve really enjoyed this year’s Reith lectures, delivered by Dr. Atul Gawande on the future of medicine. They have had so much to say about relational welfare and understanding systemic change.

In his final lecture, Gawande describes meeting an old lady with “teeth like lonely pebbles in her mouth”. Found abandoned in a Delhi park in a fragile state, with weeping, maggot infested sores on her legs, she was taken in by a home for older people in one of city’s larger slums. The charity did not have the resource or capacity for more residents Continue reading Putting ourselves on notice

Loosening all the knots

Recently I’ve talked about the coverage of the Nuffield report on women who’ve had multiple children taken into care. Many of the lessons learned there really chimed with what we’ve found over the course of running Life Programmes. However, I did think there was one key thing left unmentioned. Continue reading Loosening all the knots

We all agree services need to be more collaborative, so what’s stopping us from doing it?

This morning Lord Victor Adebowale released an article calling for a more joined-up social care system. The story he outlines of Sam, whose family gradually disintegrates as repeated requests for help are met with fragmented, and ultimately counter-productive, responses from different services is sad but certainly not unusual. Continue reading We all agree services need to be more collaborative, so what’s stopping us from doing it?