Time: Now you see it, now you don’t

Social care pro Damien Ribbans shares his magic trick to make more time for those that need it most.

It’s a funny construct, time. There is a Spanish proverb that says “Time is relative to where you are, what you do, and for whom you are waiting.”

In these times of financial austerity, time is the only thing we aren’t running out of. We have less money, fewer resources, fewer jobs. But the amount of time we have is still the same. Time is currency, and we need to count it as equally as valuable as the rest of our dwindling resources. Let me show you how I think we are being wasteful with it.
Continue reading Time: Now you see it, now you don’t

Capabilities: the difference between feast or famine

What does the history of famines in India teach us about public services in the UK today?

What is a good life? What is a good society? These are questions that have been asked for thousands of years, and are still pricking at us today. Like a lot of big questions, looking at patterns from the past oftentimes provides inspiration for the decisions we should make in the future. Continue reading Capabilities: the difference between feast or famine

Hard Edges

There are 58,000 people per year in England who are in contact with all three of the homelessness, drug misuse and criminal justice systems. So why is it so hard for these services to join up and see the whole person?

Most people who work on the frontline of Britain’s services get a bit jaded after a while. It is hard to shock with statistics but the picture in the data-rich Hard Edges report is truly shocking. Each year, over a quarter of a million people have contact with at least two out of the homelessness, substance misuse and criminal justice systems – and that’s in England alone. Fifty-eight thousand people per year have contact with all three. Continue reading Hard Edges

A matter of time

Our new year’s resolutions are personal declarations of how we plan to spend our time in 2015. But how will our frontline workers be spending theirs?

Here we are and January is half gone already! There is still a bit of that new year’s feeling: that you have a clean slate and a whole year ahead of you to stick to your resolutions. There’s so much that could be achieved. But time is passing, as it always does. You’ve started out with the best of intentions – but what will you do with your time? The choice is yours. Continue reading A matter of time

A second opinion

As a young doctor, he thought rigorous formal training was the making of a good doctor. Now he appreciates that listening to and understanding his patients has provided far more medical insight.

By Dr. James Munro, Chief Executive of Patient Opinion

When I was young I trained in medicine. I studied hard and learned many things. I was anxious, but because I knew that I knew a lot, I wasn’t afraid to make decisions. I thought I was a pretty good doctor. But I didn’t know quite how much I didn’t know. Continue reading A second opinion